Having a broken or malfunctioning window that needs replacement can be a stressful experience. In addition to having the comfort and security of your home compromised, you now need to worry about finding a trustworthy window repair and glass replacement specialist. With so many service providers in the Orange County area, it can be difficult to determine which one is worthy of your time and money. In order to find the best window replacement company, follow these basic tips next time you’re in need of window repair.

1. Online Reputation

One of the first things most customers do when searching for a service provider is to check online reviews. While website testimonials are great, third-party sites like Yelp and Google provide a more objective insight into the quality of a company’s work and are a testament to their craftsmanship and customer service. Review your window replacement company’s online reputation, and make sure that you only use a window repair service that consistently receives 5 stars, such as Golden Glass.

2. Word of Mouth

Although it’s great to see the general thoughts of the greater public, nothing beats the opinions of someone you know and trust. See if your friends, family, or neighbors have worked with a window replacement company recently and ask for their thoughts. Did they feel comfortable throughout the process? Are they still happy with the quality of the windows? Did the work come in on budget? Being able to ask questions in real-time of past customers whom you trust to give you an honest answer will help you determine whether your prospective window contractor is really someone you want to work with.

3. Certifications

No matter how stellar the reviews are, always make sure that the window repair company you choose is fully certified and accredited. When it comes time to choose your new windows, request to see documentation of certification before making a purchase. Certifications from Energy Star and the National Fenestration Rating Council show that your windows have met important performance and safety requirements, guaranteeing you a higher-quality window than non-certified products.

4. Warranty

Just as your windows should be certified, they should also come with a guaranteed warranty. The manufacturer’s warranty guarantees the quality of the windows themselves, while the installation warranty covers the quality of the installation work, not the actual windows. Find out from your window repair expert what the length of the warranties are, who is responsible for them, and what the process is for scheduling service. 

5. Cost

Of course, cost is an inevitable consideration when assessing window replacement companies. Every project has a budget, and it’s important that you choose someone within your unique price constraints. Any reputable window repair expert will provide a free quote for your project, so you can determine whether their window replacement service is in your price range. It’s always best to collect quotes from more than one company to compare rates and find the best company of price and quality.

At Golden Glass, we offer 5-star window repair and replacement services at an affordable price. We are proud to consistently complete jobs on time and on budget, so there are no unpleasant surprises. Established in 1984, we’ve remained Orange County’s premier source of window repair services for more than 35 years. If you’d like to experience what makes Golden Glass better than the rest, give us a call today at (800) 64-GLASS for a free quote.